I just returned my AVENT bottles and bottle warmer which included an AVENT bottle to Toys R Us (which is the same company I bought them from, just not the same store). I received a full refund without a receipt in the form of store credit. At first they were reluctant to take them but if you arm yourself with patience and information they will likely take all BPA items back despite there not being an official recall in the US.
I’m really happy about this because I needed to buy more bottles for Sophia since she isn’t taking a sippy cup at daycare. I guess today they tried a bunch of different bottles with her. In their note they sent home with Kurt it said, “Sophia seems to like the older Gerber nipple with three holes in the top of it. She’s so specific. 
” I think that’s their way of saying, “She’s a fussy little shit and that’s the only one that would plug her hole!” I couldn’t find what they specified because it’s older. The closest I came was a tan classic Evenflo stage three nipple. I hope it’s close enough.
Actually I’ve been told she did really well for her second day. She did look a lot better than yesterday when she came home. In their notes to us they wrote, “Sophia did really well! She liked it when I blew the bubbles The bumpy ball she found interesting. She did really good! She loves her blanket and we keep it with her everywhere!”
** Update 4 June 2008 **
One of the links that have brought people to this post stats that their Babies R Us store insisted their bottles be complete including nipple. My local store accepted them incomplete. I did however place disks in them to make them look complete. I had already tossed all the nipples I bought because I was using the AVENT sippy cup tops. By the way AVENT sippy cups don’t have BPA, so I still use those.
** Update 20 June 2008 **
I guess Babies R Us isn’t doing store credit refunds anymore. They’re only doing bpa bottle for non-bpa bottle exchanges.
** Update 23 June 2008 **
There are a bunch of different message boards linking to this post and each one of them has someone saying to make sure to call your local store before going because not all stores are doing returns. I’d like to mention that it’s a lot easier for the stores to say no when you’re not standing in front of them and other potential customers. It’s better for PR to do some sort of exchange if a customer standing in front of them is concerned about chemicals in their babies bottles. With that in mind, if you live close enough and have some time – JUST GO TO THE STORE WITH YOUR BOTTLES. It might be a long wait while they hem and haw about it, and they may in fact say no, but I bet you’ll get better results if you JUST GO IN PERSON.
May 21st, 2008 at 1:25 pm
Ahem… “we”… We just returned your Avent bottles.
Do not overlook all the feathers I carried for you. They’re heavy. *giggle* But I’m glad they finally accepted the return! Yay!
May 21st, 2008 at 2:31 pm
Well if you really want to get technical *you* returned them, I just drove us there. Thank you for standing in line for so long! Sorry, I didn’t mean to steal your feather carrying thunder.
May 22nd, 2008 at 4:18 pm
*takes a bow* Thankyouverymuch. But it was your idea to try again. I think “we” is appropriate. *carries some more feathers*
May 25th, 2008 at 5:45 am
Thanks for sharing your Babies ‘R Us experience on returning bottles. I’m sharing it with my readers this morning.
May 25th, 2008 at 11:05 am
Heather – Thank you for the link!
June 3rd, 2008 at 8:13 am
Thanks for the info…I am sharing your experience with my readers today!
August 24th, 2008 at 8:18 am
Has anyone tried this at the Tacoma or Tukwila, WA stores?
August 25th, 2008 at 12:28 am
I’m sure people have tried there, but I don’t know anyone in that area. I live much further North. If you live close enough to a Toys R Us or Babies R Us store it’s worth a shot just to go with your bottles and/or sippy cups and find out. Let me know how it turns out for you.